Contact Us
Our support team works 24/7, and our advisors answer your questions and concerns by live chat, email and telephone.
Live chat
Log in to your account, then open the live chat to reach an advisor.
Telephone
You can also call our support team at any hour of the day or night.
Write to us at [email protected]. To close your account, send the request from your registered email address.
VIP team
If you want to join the VIP Program before we contact you, reach our VIP Hosts directly.
Complaints
Send your complaint to Customer Service from your registered email address and we try to reply within 28 days. You can also submit a complaint to the Central Dispute System (CDS), a third-party service set up by our software provider.